Jobs-to-be-Done Framework: An Overview

Jobs-to-be-Done Framework: An Overview 

Product management, R&D

 

Sources:

  • First Round Review: “Build Products That Solve Real Problems With This Lightweight JTBD Framework” 
  • Harvard Business Review: “Know Your Customers’ “Jobs to Be Done”
  • Harvard Business Review: “The Customer-Centered Innovation Map”
  • Product Plan: “Jobs-To-Be-Done Framework”
  • Ravi Kumar: “What Jobs to be Done (JTBD) Teaches Us About Our Users?”
  • Strategyn, Tony Ulwick – “Jobs-to-be-Done: A Framework for Customer Needs”
  • Strategyn, Tony Ulwick – “Inventing the Perfect Customer Need Statement”
  • UX Collective, Zbignev Gecis: “8 things to use in “Jobs-To-Be-Done” framework for product development”

 

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